(SROI) Social Return on Investment
Glasgow Caledonian University
Glasgow Caledonian University
GCU along with every other University, have yearly student intake targets. Glasgow Caledonian required the means to shout about their student successes and encourage and convince their target demographic that GCU was the University for them.
Key to achieving the right tone for this was to use Peer to Peer testimony. Integral to our approach was to send out VOXUR to current and past students enabling them to tell in their own words why GCU was working and had worked for them. The result was a highly effective recruitment DVD for both the domestic and international markets. Our recruitment methodology has been so successful that we won a HEIST Award – the Oscars for Marketing in the Higher Education.
How to use the NHS
How to use the NHS - Patient Experiences
Having embarked on a new phase of patient centred care the NHS increasingly requires technology and facilities to accommodate all of its patients across the UK. VOXUR’s non-discriminatory multi-lingual capabilities allow patients of 17 different languages and varying levels of literacy to share their NHS experience.
Acknowledging that Britain’s health service aims to give citizens a sense of security so that they “feel more valued and better treated” it is imperative that service users are not disadvantaged nor their health compromised due to issues with communication.
Patients can confide in VOXUR from the comfort of their own surroundings, thus cataloguing their genuine journey of care, free from external influence.
A target driven NHS cannot function effectively without the capacity to chart patient progress. Showcasing “evidence based care that is equitable across the world” physiotherapists, speech and language therapists and a host of other professionals have audio and visual proof of patient journeys on the road to recovery.
Take a look at the site here: http://www.howtousethenhs.com/
NHS Scotland
NHS Scotland
Nicola Sturgeon recently announced her plans for a new NHS Quality Strategy. A key part of this is person centred care. VOXUR provided the opportunity for everyone to describe their views about the proposed strategy and the option to leave stories of their recent experiences with the NHS. Click on the video to listen to what people had to say.
Scottish Government - Equally Well
Scottish Government - Equally Well Initiative
The Scottish Government’s Equally Well project is tasked with tackling the inequalities in health that will otherwise prevent Scotland from achieving the Government’s overall purpose of sustainable economic growth, supported by increased healthy life expectancy.
A key part of this is engaging with and listening to people from the poorest & most excluded sections of society. Equally Well are using VOXUR as their engagement tool. VOXUR uses video to ask people questions and allows them to easily answer in their own words, regardless of literacy or language. VOXUR’s powerful video management then allows the Project’s Test Sites to easily order testimony & feedback and to publish edits to web and rich media reports.
In this way, VOXUR is not only affording Equally Well insight into the barriers to change, it begins the process of empowerment for the individuals consulted.
Just last week VOXUR was used to report back to the Ministerial Task Force a 12 month review of the Equally Well implementation to date. Please click on the link below to view:
