Health
How to use the NHS
How to use the NHS - Patient Experiences
Having embarked on a new phase of patient centred care the NHS increasingly requires technology and facilities to accommodate all of its patients across the UK. VOXUR’s non-discriminatory multi-lingual capabilities allow patients of 17 different languages and varying levels of literacy to share their NHS experience.
Acknowledging that Britain’s health service aims to give citizens a sense of security so that they “feel more valued and better treated” it is imperative that service users are not disadvantaged nor their health compromised due to issues with communication.
Patients can confide in VOXUR from the comfort of their own surroundings, thus cataloguing their genuine journey of care, free from external influence.
A target driven NHS cannot function effectively without the capacity to chart patient progress. Showcasing “evidence based care that is equitable across the world” physiotherapists, speech and language therapists and a host of other professionals have audio and visual proof of patient journeys on the road to recovery.
Take a look at the site here: http://www.howtousethenhs.com/
NHS Scotland
NHS Scotland
Nicola Sturgeon recently announced her plans for a new NHS Quality Strategy. A key part of this is person centred care. VOXUR provided the opportunity for everyone to describe their views about the proposed strategy and the option to leave stories of their recent experiences with the NHS. Click on the video to listen to what people had to say.
NHS Tayside
Views on the future of the local health service
NHS Tayside are asking patients, staff and the general public to give their views on the future of their local health service.
Central to this is the opportunity for the public to leave their views on VOXUR about their experience of NHS Tayside and ideas they may have to improve the current service by enabling people of all abilities to voice their opinion and capturing the emotions behind their thoughts.
Chairman of NHS Tayside, Sandy Watson, said: "One of the aims of the health fair is to make the people of Tayside aware that it is only by working together that we can make a difference to the future of our NHS.
“We have ambitious plans to work with local communities and we are focused on four main aims – to contribute to closing the health inequalities gap, to improve healthy life expectancy by supporting people to look after themselves, to ensure that services meet quality standards, especially patient experience and to be cost effective in all decisions, actions and services.
“We would encourage patients, visitors and staff to come along and give us their views on their NHS experience and how we can build on and improve their experience in the future.”
Patient Information Forum
Patient Information Forum
The last decade has seen some far reaching changes in the way information is developed, produced and shared. There was a time when information was all about the leaflet and access to these was through ‘gatekeepers’ like GPs and nurses. All that is changing. Although there is still a need for the paper based written word, far reaching changes in technology are now fundamentally changing the way people access and use information. Information producers are changing too – user-led, audience specific, multi-format resources are now the norm for many.
During the conference delegates were asked to use VOXUR, a film studio in a box, to capture their views and experience of working in consumer health information. The short film is an edited version of contributions, exploring the challenges currently facing information producers, patients and the public around health information. Delegates also put forward some possible solutions and suggest ways in which PiF might make a difference.
Scottish Government - Equally Well
Scottish Government - Equally Well Initiative
The Scottish Government’s Equally Well project is tasked with tackling the inequalities in health that will otherwise prevent Scotland from achieving the Government’s overall purpose of sustainable economic growth, supported by increased healthy life expectancy.
A key part of this is engaging with and listening to people from the poorest & most excluded sections of society. Equally Well are using VOXUR as their engagement tool. VOXUR uses video to ask people questions and allows them to easily answer in their own words, regardless of literacy or language. VOXUR’s powerful video management then allows the Project’s Test Sites to easily order testimony & feedback and to publish edits to web and rich media reports.
In this way, VOXUR is not only affording Equally Well insight into the barriers to change, it begins the process of empowerment for the individuals consulted.
Just last week VOXUR was used to report back to the Ministerial Task Force a 12 month review of the Equally Well implementation to date. Please click on the link below to view:
The BIG Bump
The BIG Bump - Breastfeeding Diaries
This breastfeeding video diaries were produced as part of the Big Bump DVD, A guide for the mums (and dads!) of Lanarkshire offering easy to follow advice on staying fit and healthy during pregnancy and beyond. With information about exercise, breast-feeding, vitamin supplements, oral health, pregnancy screening and much more.
