Frequently Asked Questions
- How many hours can I record?
Just over 25 hours
- How big are the file sizes?
The original uncompressed video file sizes are as follows :
- 10 minutes = 1.31GB
- 1 minute = 0.131GB = 131MB
(Exports as WMV, AVI and M4V are much smaller)
- How long can one video be?
The maximum size of a video file as voxur is recording is 20GB = 152 minutes = 2 hours 32 minutes.
- How long will it take to have a voxur order processed?
There is normally a 2 week turn around from placing your order to delivery of your voxur unit.
- Does the total cost of voxur include training, and how many people can be trained?
Yes, training is included. There is a maximum of 6 people per training session and the session will last 2.5 hours.
- What is the difference between the encrypted voxur software and the standard voxur software, and how much does it cost?
The Encrypted voxur software upgrade costs and additional £600. This means that the hard drive of the voxur unit is fully encrypted to increase the level of security, adding to the safe protection of the video content you capture on your voxur unit.
- Is voxur dyslexia friendly?
Yes. Following the guidelines on www.dyslexic.com, the text used in VOXUR is a clear, high contrast sans serif font. In addition, all questions on VOXUR can be displayed as videos, and all answers are given verbally.
- Which age group best relates to voxur?
voxur has been in use with such a broad range of end users, from school children to elderly residents and throughout a range of learning abilities. We have found that voxur is accessible to all and that it gives everyone the chance to easily express their own opinions and have their voices heard.
- Will the content exported from voxur be compatible with my PC?
Yes, any content exported from voxur is formatted to be compatible with both Windows and Mac computers.
- Which video file formats can be exported from voxur?
You can export content from voxur as AVI, MP4 or MOV files. Some older versions also support WMV.
- Is there an ability to renew my voxur warranty after the 12 month free warranty included in the price?
Yes, you have the ability to renew your warranty as part of an aftercare package. A list of aftercare costing information can be obtained by contacting VOXUR sales.
- Could I speak to an existing voxur client to further understand how they have been making use of voxur?
We have a variety of organisations currently making use of voxur and we are continuing to learn as to how they are applying voxur throughout their organisations. There are a variety of case studies on this site, which allows you to see how voxur content has been used in the past. Please do not hesitate to contact VOXUR sales for more information.
- Can I hire voxur?
Yes, there is the ability to hire voxur for a period of up to 7 days. Please contact VOXUR sales for further information.
- Do the voxur demonstrations run throughout the UK?
Yes, we are more than happy to travel to our clients in order to build up a relationship and allow you to experience voxur first hand.
